Please contact us DIRECTLY at firstname.lastname@example.org with any questions or concerns. You must notify us of your concern before returning the product.
If you have received a defective product and wish to return it, you will be given the choice of a full refund (not including shipping) or exchange for a known working replacement.
Products with manufacturing defects that affect fit, form or function may be returned to:
Trekker Design and Manufacturing
PO Box 2140
Return shipping is the responsibility of the customer.
NOTE: As all products wear with time and use, this policy is effective for one year from the date of purchase. If you choose a replacement instead of a refund, the replacement part carries the same warranty/refund policy for one year from the date the replacement was shipped.